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Healthcare Support Specialist

2 months ago


Chula Vista, California, United States Fresenius Medical Care North America Full time

Position Overview:

As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a crucial role in assisting individuals who rely on our services, their families, and your fellow healthcare team members.

You will establish meaningful connections with patients during their visits to our facility.

Opportunities for Growth:
No prior healthcare experience is necessary to become a PCT. A genuine passion for aiding others, collaboration, and a willingness to learn and develop are essential for success.

We offer comprehensive training and support as you embark on your career, and we will present you with various career advancement options as you progress with us, whether as a PCT or transitioning into roles such as Registered Nurse or a leadership position.


Our Work Culture:
We consider our employees to be our greatest asset - we appreciate, care for, and support our workforce.

We are there for you in times of need, offering tuition reimbursement to assist with your educational aspirations, scholarships for family members, relief during natural disasters, and financial support during personal challenges; we prioritize the well-being of our staff.


Commitment to Diversity:
We have cultivated an inclusive environment that embraces individuals of all ages, races, genders, sexual orientations, backgrounds, and cultural traditions.

Our diverse array of employee resource groups (ERGs) fosters collaboration among employees with shared interests, goals, social and cultural backgrounds, or experiences for professional and personal growth, discussions, activities, and peer support.

Our varied workforce and culture promote opportunity, equity, and inclusion for everyone, which is a significant advantage that distinguishes us.

At Fresenius Medical Care, you will genuinely impact the lives of individuals living with kidney disease.

If this aligns with your career aspirations and you wish to be an integral part of the future of healthcare, consider this opportunity.


Key Responsibilities:


As a member of the nephrology healthcare team, you will deliver safe and effective dialysis treatment for patients under the direct supervision of a licensed nurse.


  • Prepare, test, and operate hemodialysis machines for patient treatments.
  • Collect and document necessary pre and post-treatment vital signs and weight for each patient.
  • Assess vascular access prior to treatment and perform vascular access cannulation.
  • Identify intradialytic issues and provide interventions as directed by physician orders.
  • Monitor patients' responses to dialysis therapy.
  • Evaluate patients before the termination of venous access and discontinue dialysis treatment following established protocols.
  • Communicate any significant information and/or changes in patient condition directly to the supervisor.
  • Accurately enter all treatment data into the designated clinical application in a timely manner.
  • Collect, label, prepare, and store lab samples according to laboratory specifications.
  • Clean and disinfect dialysis machine surfaces, chairs, equipment, and surrounding areas between treatments in accordance with facility policies.
  • Assist other healthcare team members in providing patient education.
  • Organize and efficiently utilize supplies and equipment to minimize waste.

Education and Licenses:

  • High school diploma or G.E.D. is required.

Experience and Required Skills:

  • Desired qualities: dependable, compassionate, caring, supportive, collaborative, and reliable.
  • Previous patient care experience in a hospital or related setting is preferred but not mandatory.
  • Continued employment is contingent upon successful completion of the Fresenius Medical Care dialysis training program and obtaining CPR certification.

Physical Demands and Working Conditions:


The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Employees are required to take the Ishihara's Color Blindness test as a condition of employment.

Note:
Failing the Ishihara Test for Color Blindness does not disqualify employment. We will assess whether reasonable accommodations can be made.

  • Daily responsibilities include desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Attendance at regional, business unit, and corporate meetings may be necessary.
  • The work environment is typical of a healthcare facility with controlled air temperature and moderate noise levels. There may be exposure to infectious and contagious diseases/materials.
  • The position involves direct patient care that frequently requires heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This role necessitates frequent, prolonged periods of standing, and the employee must be able to bend over. The employee may occasionally need to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and lower solutions frequently, up to 30 lbs., and occasionally lift up to 40 lbs., as high as 5 feet. There is a two-person assist program and 'material assist' devices for heavier items.