Retail Sales Associate

6 days ago


Los Angeles, California, United States H&M Group Full time

About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at H&M Group. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, staying up-to-date on the latest fashion trends and H&M Group's product offerings.
  • Contribute to a positive and inclusive store environment, working collaboratively with colleagues to achieve sales and customer service goals.
  • Support visual merchandising and store displays, ensuring a visually appealing and engaging shopping experience for customers.
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and returns.
  • Participate in sales and customer service initiatives, contributing to the achievement of sales and customer service goals.

Requirements

  • Passion for customer service and fashion.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and responsibilities.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to lift up to 20 pounds and stand for long periods of time.
  • Flexibility to work a variety of shifts, including evenings and weekends.

What We Offer

  • A dynamic and inclusive work environment, with opportunities for growth and development.
  • A competitive hourly rate and benefits package.
  • A discount on H&M Group products and services.
  • Ongoing training and development opportunities, to support your career growth and success.

Why Join H&M Group?

H&M Group is a global fashion leader, committed to sustainability and social responsibility. We offer a dynamic and inclusive work environment, with opportunities for growth and development. Our team is passionate about fashion, customer service, and making a positive impact on our communities.



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