Customer Service Representative

4 weeks ago


Anchorage, Alaska, United States Ottimo Resources Full time

A leading freight forwarder is seeking a skilled customer service representative to join their operations department in Anchorage, Alaska. This is a full-time role with opportunities for overtime on a regular basis. The ideal candidate will promote a customer-friendly atmosphere and maintain good communication with drivers, warehouse, and customers. The customer service representative will be responsible for providing excellent customer service, managing multiple phone lines, and ensuring timely movement of cargo from origin to destination.

  • Key responsibilities include:
  • Providing exceptional customer service
  • Managing multiple phone lines and data entry tasks
  • Ensuring timely movement of cargo from origin to destination
  • Performing additional duties as needed

Qualifications:

  • Exceptional time management and multitasking capabilities
  • 1-2 years of experience in logistics and customer service
  • Dependable, reliable, and punctual
  • Strong work ethic with the ability to succeed in a fast-paced environment


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