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Healthcare Clinical Coordinator
2 months ago
The Illinois Bone and Joint Institute LLC is seeking a dedicated Clinical Coordinator to enhance our patient care services. This role is pivotal in ensuring smooth operations within our clinical settings.
Key Responsibilities:- Assist healthcare providers in patient examination areas.
- Guide patients to examination rooms, conduct interviews, and record vital signs such as height, weight, and blood pressure in the electronic medical records (EMR) system.
- Provide patients with instructions as directed by healthcare professionals.
- Educate patients and their families regarding diagnostic procedures and both pre-operative and post-operative care.
- Ensure that all relevant reports, laboratory results, and patient information are accurately filed in medical records.
- Maintain exam rooms with necessary medical supplies and prepare instruments for sterilization as needed.
- Perform additional tasks as assigned by healthcare providers or administrative staff.
- Welcome, screen, schedule, and direct patients efficiently.
- Handle correspondence, manage phone calls, take messages, and relay information to the appropriate personnel.
- Verify and update patient information while providing essential support services.
- Request, locate, and manage patient medical records.
- Coordinate the scheduling of surgeries and procedures with local healthcare facilities.
- Prepare patient charts for clinical days.
- Organize patient appointments and procedures in accordance with established protocols.
- Uphold patient confidentiality at all times.
- Assist in orthopedic office procedures under the supervision of healthcare providers.
- High school diploma or equivalent required.
- Healthcare certification or license is preferred.
- Familiarity with medical terminology, grammar, spelling, and punctuation.
- Proficient in various computer applications.
- Exceptional customer service and telephone etiquette.
- Ability to maintain an organized patient flow.
- Strong communication skills, both verbal and written.
- Capability to build and sustain effective working relationships with clinical staff.
- Strong organizational skills, including time management and multitasking abilities.
- Problem-solving skills and accountability in a clinical setting.
- Ability to remain calm and effective in emergency situations.
- Physical capability to perform varied activities, including standing, walking, reaching, bending, and lifting.
- Must be able to handle and lift patients, demonstrating manual dexterity and coordination.
- Occasional lifting of files up to 50 pounds may be required.
- Ability to work under pressure in a fast-paced environment.
We provide a competitive compensation package along with comprehensive benefits.
