Senior Quality Assurance Engineer/Lead

4 weeks ago


Milwaukee, Wisconsin, United States UST Inc Full time

UST Inc. is seeking a seasoned Senior Quality Assurance Engineer/Lead to join their customer experience - digital engineering capability team. This role requires expertise in Quality Assurance fundamentals and test automation. The QA lead collaborates with all teams to assist, review, and govern Quality Assurance practices.

Key Responsibilities:
  • Develop and lead test strategies, including end-to-end test planning, data, environments, and use case definitions.
  • Train teams on automation, documentation, and root cause analysis.
  • Identify key testing process improvement opportunities.
  • Interact with business teams on initiatives and testing approaches.
  • Provide test metrics and facilitate discussions with project teams and stakeholders.
  • Develop test cases, scenarios, and scripts based on user stories and business requirements.
  • Assist teams with test design and automation for various testing types.
  • Automate test cases and scenarios.
  • Provide workshops and training on user acceptance testing practices.
  • Governance to ensure adequate test coverage and best practices.
  • Configure and manage test environments and data.
Technical Experience:
  • 5+ years of testing experience with B2B and B2C platforms.
  • Expert-level grasp of Quality Assurance fundamentals.
  • Hands-on test development and execution background in B2B and B2C applications.
  • Extensive experience with test automation.
  • Familiarity with performance testing tools and enterprise test automation suites.
  • Extensive knowledge of Agile practices and Jira.
  • Experience with test management tools.
Functional Experience:
  • Ability to work in a team environment.
  • Strong team and solution-oriented attitude.
  • Ability to analyze and develop solutions to problems.
  • Excellent interpersonal and communication skills.


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