Customer Service Associate

4 weeks ago


Woodbridge, Virginia, United States PostNet - VA112 Full time
Job Overview

We are seeking a motivated and customer-focused Customer Service Associate to join our team at PostNet - VA112.

Responsibilities
  • Provide exceptional customer service, assisting with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner.
  • Process customer sales through the point-of-sale system, upsell, cross-sell, and actively participate in marketing and promotional initiatives.
  • Maintain the center consistent with established standards, interacting with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff.
Requirements
  • Previous customer service or sales experience in a retail environment.
  • Exceptional customer service skills, ability to translate customer requirements into final products or services.
  • Multitasking, effective verbal and written communication skills, strong attention to detail, outstanding time management and organizational skills.
What We Offer
  • A competitive salary of $45,000 - $60,000 per year, based on experience.
  • Benefits include flexible scheduling, career path development, and opportunities for professional growth.
  • Our diverse and inclusive work environment ensures a dynamic and supportive workplace.


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