Customer Service Representative

2 days ago


Woodbridge, Virginia, United States DSW Full time

We are seeking a skilled and customer-centric Part-Time Store Associate to join our team at DSW, Inc.'s Potomac Town Center location in Woodbridge. As a vital member of our salesfloor team, you will be responsible for fostering exceptional customer relationships, achieving sales objectives, and contributing to the overall success of our store.

Job Overview

This part-time opportunity requires flexibility to work varied shifts, including mornings, afternoons, evenings, and weekends. You will be collaborating closely with our sales associates, management team, and other support staff to drive sales growth and deliver an outstanding shopping experience for our customers.

Main Accountabilities
  • Provide top-notch customer service, addressing queries and resolving issues in a prompt and professional manner
  • Ensure a welcoming and well-maintained store environment, including receiving and processing merchandise, stocking shelves, and performing visual merchandising duties
  • Contribute to sales growth by assisting customers with transactions, answering product questions, and making recommendations
  • Partner with the sales team to achieve sales targets and meet customer needs
Required Skills and Qualifications

To excel in this role, you must possess:

  • A high school diploma or equivalent; some college or prior retail experience is advantageous
  • Exceptional communication and interpersonal skills, with the ability to work effectively with colleagues and customers
  • A strong work ethic and ability to thrive in a fast-paced environment
  • Flexibility to work varied shifts, including mornings, afternoons, evenings, and weekends
Compensation and Perks

The estimated annual salary for this position is $26,000, based on industry standards and market research. In addition, you will receive a range of benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off.



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