Laundry Attendant

The Laundry Attendant is a key member of the Housekeeping Management Team, responsible for maintaining the cleanliness and organization of the commercial laundry facility. This role involves cleaning and storing linens in a timely and efficient manner to ensure the hotel's laundry and linen needs are met.

• Sort and clean soiled linens, inspecting them for damage or stains
• Operate washers and dryers according to hotel standards and manufacturer's guidelines
• Monitor laundry supplies and equipment to ensure they are sufficient and in working order
• Fold and store clean linens, reporting any damages to the supervisor
• Clean and service assigned rooms or areas according to established standards and procedures
• Notify the supervisor when service is completed, and report any rooms unable to be serviced
• Report needed repairs or unsafe conditions to the supervisor
• Respond to guest complaints and special requests, ensuring corrective action is taken to achieve complete guest satisfaction
• Minimize waste of supplies and amenities within all areas of the laundry and housekeeping
• Handle lost and found items according to established procedures
• May assist with deep cleaning projects
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
• Ensure compliance with federal, state, and local laws regarding health and safety services

• Previous commercial laundry experience is preferred
• Background from the extended stay industry is beneficial
• The ability to speak, read, and write fluent English is preferred, other languages are beneficial
• Basic reading, writing, and mathematical abilities
• Frequent standing, bending, climbing, kneeling, and moving about the facility
• Carrying, lifting, or pulling items weighing up to 75 pounds
• Will be required to regularly use commercial cleaning chemicals
• This role may require working afternoons, evenings, weekends, and holidays
• Individuals may be required to wear an Indiana State Park Inns-provided uniform
• Ability to hold effective communication with coworkers and guests and assist them as needed

• Three medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
• Deferred compensation 457B account (similar to 401k plan) with employer match
• Two fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 9 paid holidays/special event days
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access