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Senior Department Manager

2 months ago

Avon, Ohio, United States Petittigardencenter Full time

**Job Summary**

We are seeking a highly skilled and experienced Senior Department Manager to lead our Annual department at Petitti Garden Center.

**Key Responsibilities**

• Manage and oversee the daily operations of the Annual department, ensuring exceptional customer service and sales performance.

• Lead a team of sales associates, providing guidance, training, and coaching to ensure they meet sales targets and provide excellent customer service.

• Develop and implement strategies to increase sales, improve customer satisfaction, and drive business growth.

• Collaborate with other departments to ensure seamless operations and achieve company goals.

• Analyze sales data and customer feedback to identify trends and areas for improvement.

• Stay up-to-date with industry trends, products, and best practices to maintain a competitive edge.

• Foster a positive and inclusive work environment, promoting a culture of teamwork and excellence.

**Requirements**

• Previous retail management experience, preferably in a garden center or similar environment.

• Excellent knowledge of annual plants, products, and general merchandise.

• Strong leadership and team management skills, with the ability to motivate and develop staff.

• Excellent customer service skills, with the ability to resolve customer complaints and concerns.

• Basic knowledge of Microsoft computer programs and Point of Sales systems.

• Ability to work in a fast-paced environment, adapting to changing circumstances and priorities.