Renewals Associate

1 month ago


Las Vegas, Nevada, United States US Corporate Solutions, LLC Full time
Job Description

US Corporate Solutions, LLC is seeking a skilled Renewals Associate to join our team. As a Renewals Associate, you will be responsible for directly engaging with clients to inform and process their annual renewals, managing communications, payments, and customer service with diligence and warmth.

Key Responsibilities:

  • Handle high volume of calls and email inquiries.
  • Understand customer needs, provide solutions, and maintain communication records.
  • Document processing and customer account management.
  • Adhere to communication procedures, guidelines, and policies.
  • Go above and beyond to engage with customers.

Requirements:

  • Background in customer support or sales.
  • Exceptional phone etiquette and active listening abilities.
  • High school diploma required; further education is advantageous.
  • A customer-first attitude with the adaptability to interact with various individuals.
  • Strong communication, presentation, multitasking, and time management skills.

US Corporate Solutions, LLC is proud to be an Equal Opportunity Employer.

About US Corporate Solutions:

US Corporate Solutions has been in business since 2012. We are rapidly growing and have a very relaxed work environment. We have tremendous opportunity for advancement within the company and actually LIKE to come to work.



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