Renewals Associate
1 month ago
US Corporate Solutions, LLC is seeking a skilled Renewals Associate to join our team. As a Renewals Associate, you will be responsible for directly engaging with clients to inform and process their annual renewals, managing communications, payments, and customer service with diligence and warmth.
Key Responsibilities:
- Handle high volume of calls and email inquiries.
- Understand customer needs, provide solutions, and maintain communication records.
- Document processing and customer account management.
- Adhere to communication procedures, guidelines, and policies.
- Go above and beyond to engage with customers.
Requirements:
- Background in customer support or sales.
- Exceptional phone etiquette and active listening abilities.
- High school diploma required; further education is advantageous.
- A customer-first attitude with the adaptability to interact with various individuals.
- Strong communication, presentation, multitasking, and time management skills.
US Corporate Solutions, LLC is proud to be an Equal Opportunity Employer.
About US Corporate Solutions:
US Corporate Solutions has been in business since 2012. We are rapidly growing and have a very relaxed work environment. We have tremendous opportunity for advancement within the company and actually LIKE to come to work.
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