Pet Groomer
4 weeks ago
We are seeking a skilled Pet Groomer to join our team at Tractor Supply Company. As a Pet Groomer, you will be responsible for providing exceptional grooming services to dogs, using your knowledge of canine characteristics and grooming styles and techniques.
Key Responsibilities- Deliver world-class customer satisfaction by providing personalized grooming services to dogs.
- Answer phone calls and schedule appointments in a timely and efficient manner.
- Assist in generating business by calling existing and new customers, scheduling appointments, and following up with reminders.
- Book appointments and greet pets as they arrive, ensuring a welcoming and safe environment.
- Report any accidents or injuries to the Store Manager promptly and follow established safety procedures.
- Follow established bathing and grooming procedures to ensure high-quality services.
- Clean ears, clip nails, and perform other necessary services to maintain the health and well-being of dogs.
- Adhere to customer instructions for clipping patterns and styles.
- Clip dog hair according to determined patterns, using electric clippers, combs, and shears.
- Comb and shape dogs' coats to achieve a clean and polished look.
- Talk to dogs in a calm and soothing manner to reduce stress and anxiety.
- Complete and maintain customer and company forms accurately and efficiently.
- Properly and completely fill out required grooming forms to ensure accurate records.
- Observe and adhere to all safety rules and procedures to maintain a safe working environment.
- Sweep, vacuum, clean, and sanitize cages, tubs, and other areas as needed to maintain high standards of cleanliness.
- Assist in store operations as needed, including restocking shelves and maintaining equipment.
- Minimum of 1 year of experience grooming or styling pets, with a focus on dogs.
- Must be comfortable working with dogs and cats, and be able to provide own tools (clippers, blades, shears) or be willing to purchase required tools.
- High school diploma or equivalent, with successful completion of Paragon Level 1 & 2 training provided by Petsense.
- Ability to read, write, and count accurately to complete all documentation.
- Ability to communicate effectively with customers and team members.
- Display compassion and empathy when working with animals.
- Exhibit attention to detail and ability to work in a fast-paced environment.
- Lift and carry pets weighing up to 50 pounds, and stand and walk for long periods of time.
- Work varied hours, days, nights, and weekends as business needs dictate.
Working environment is favorable, generally working inside with moderate noise. Exposure to wet conditions, particularly when bathing dogs. Exposure to cats and dogs of all sizes, breeds, and temperaments. Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste.
Physical Requirements- Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
- Ability to stand and maintain a stationary position for up to 8 hours while grooming animals.
- Ability to frequently move for 4-8 hours per day around the salon to groom animals, clean, and maintain the salon.
- Ability to utilize grooming instruments, including shears and dryers.
- Ability to frequently lift or reach merchandise overhead.
- Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment.
- Ability to constantly operate store equipment, such as computers, cash registers, and other store equipment.
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