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Venue Event Coordinator

2 months ago

GondrecourtleChâteau, Grand Est, United States Rivercentre Full time
Position Overview

The Event Operations Supervisor plays a crucial role in overseeing a diverse array of events orchestrated by the event management team. This includes, but is not limited to, conventions, trade shows, and various ceremonies.

Key Responsibilities
  • Act as the primary contact for clients during events in the absence of the Event Manager.
  • Oversee event execution and operations to align with client expectations.
  • Collaborate with operational and support teams to finalize event specifics.
  • Ensure all necessary items for events are prepared, including signage and room arrangements.
  • Maintain the readiness of common areas to guarantee an exceptional experience for all attendees.
  • Supervise the setup of rooms and occasionally assist in moving furniture and equipment.
  • Support the Event Management team with scheduling and various administrative tasks.
  • Promote the effective utilization of the venue facilities.
  • Complete additional tasks as assigned by senior management.
Exhibitor Services Management

Manage the entire exhibitor ordering process, which encompasses pre-event, event day, and post-event activities related to ordering and payment reconciliation.

  • Serve as the point of contact for exhibitors regarding venue service inquiries.
  • Oversee the exhibitor services website to ensure it is user-friendly for both exhibitors and staff.
  • Perform other assigned duties as necessary.
QualificationsEducation & Experience

Minimum of one year in a related event position, ideally within a meetings or hospitality environment.

Knowledge & Skills
  • Understanding of facility management and event planning fundamentals.
  • Familiarity with technical production equipment.
  • Experience in guest service practices for large groups.
  • Able to work collaboratively in a team with diverse personalities and skill sets.
  • Basic computer proficiency and experience with Microsoft Office is preferred.
Personal Attributes
  • Effective communication skills with the ability to manage challenging situations under pressure.
  • Detail-oriented with a strong commitment to customer service.
  • Ability to plan, organize, and supervise personnel effectively.
  • Skilled in diagnosing and resolving various issues.
  • Capable of analyzing and aligning facility capabilities with client requirements.
  • Adept at handling multiple projects simultaneously.
  • Demonstrated strong work ethic and a willingness to support team members.
Work Environment

This position typically requires a second shift schedule, with flexibility to work evenings and weekends as needed. The role demands the ability to thrive in a fast-paced event environment and adapt to last-minute changes.

Physical requirements include the ability to stand for extended periods, perform light lifting, and transport items weighing up to 50 pounds.