Chief Data and Analytics Officer
4 weeks ago
Customers Bank is seeking a highly skilled Chief Data and Analytics Officer to drive the bank's data, analytics, and AI strategy forward. This senior leadership role is critical to the success of the CDAIO organization's future.
Key Responsibilities
- Elevate and execute a comprehensive data, analytics, and AI strategy aligned with the bank's vision and objectives.
- Oversee the management and optimization of data lakes, warehouses, and other data stores, ensuring robust data quality and governance across all platforms.
- Lead the implementation of AI and intelligent automation solutions to enhance operational efficiency and customer experiences.
- Drive advanced analytics initiatives to support existing and new data-driven insights across the organization.
- Foster a culture of continuous improvement, data literacy, and data ownership throughout the bank.
- Collaborate with cross-functional teams to ensure alignment and integration of data initiatives with business goals.
- Build and deploy self-service reporting models and deploy across the organization.
- Ensure compliance with regulatory requirements and best practices in data quality, analytics, and AI.
- Manage and develop a high-performance team of data, analytics, and AI professionals.
Requirements
- Bachelor's degree in computer science, data science, business administration, or a related field; master's degree preferred.
- Minimum of 10 years of experience in data management, analytics, and AI, with a proven track record of delivering successful solutions in these areas.
- Strong leadership skills with experience in managing and developing high-performing teams.
- In-depth experience and working knowledge of data management, data quality management, AI (both ML and automation), and advanced analytics.
- Excellent communication and interpersonal skills with the ability to interact effectively with all levels of the organization.
- Demonstrated ability to drive cultural change and foster a data-driven mindset.
- Strong problem-solving skills and the ability to think strategically and innovatively.
- Experience with relevant tools and technologies, including data warehousing solutions, AI platforms, and analytics tools.
- Proven experience establishing an enterprise-wide data and intelligence-centered culture.
About Customers Bank
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide 'reasonable accommodations', upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success.
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