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Collections Specialist

2 months ago

Yarmouth, Massachusetts, United States Tyler Technologies Full time
Job Title: Collections Specialist

At Tyler Technologies, we are seeking a skilled Collections Specialist to join our Corporate Finance team. This role is responsible for managing a portfolio of customers comprised of City, State, and Local Government entities.

Key Responsibilities:
  • Interact professionally with external customers to resolve collection issues, including making collection calls.
  • Collaborate with the collections team to determine the best approach to resolve delinquent accounts.
  • Provide statements, invoices, and information to internal and external customers to facilitate collection issue resolution.
  • Maintain positive relationships with external customers and internal partners to ensure timely payments and issue resolution.
  • Prioritize and complete multiple collection efforts in a timely manner.
Requirements:
  • Associate degree or equivalent work experience.
  • Call experience.
  • Accounting background is beneficial.
  • Microsoft Office experience.
  • Strong communication and customer service skills.

We offer a dynamic work environment and opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.