Territory Service Representative

7 days ago


Auburn, Alabama, United States NOVO Full time
Job Summary

We are seeking a highly skilled Territory Service Representative to join our team at Novo Building Products. As a key member of our sales and service team, you will be responsible for providing exceptional service to our National Home Center (NHC) account in a designated territory.

Key Responsibilities
  • Travel to assigned stores within the territory on a regular schedule to service the store and provide training to store personnel.
  • Manage strong relationships with store personnel, including store management, red vest, and MST teams.
  • Maintain accurate inventory by making focus and cycle counts adjustments and notifying customers of necessary changes.
  • Ensure the appearance of Novo's product in the store by cleaning, culling, placing suggested orders, and preparing returns and credits.
  • Provide training to store personnel on Novo's products and services.
  • Analyze performance, product mix, market conditions, and new product opportunities and recommend changes.
  • Facilitate store reset activity with the NHC Store Planning Team as required.
  • Participate in special events, such as Grand Openings, Contractor Nights, and Product Knowledge Training.
  • Stock replenishment orders as assigned within 48 hours of delivery to store.
  • Manage all expenses per corporate policies and procedures.
Requirements
  • High school diploma
  • Valid drivers' license and acceptable driving record
  • Proof of current auto insurance
  • Solid organization and time management skills
  • Computer skills, specifically Microsoft Outlook, Excel, and Word
  • Ability to work a flexible work schedule
  • Selling, communication, and interpersonal skills
  • Ability to travel overnight or daily to service stores
Why Work with Us?

We offer competitive wages, shift premiums, and benefits, including a clean work environment, medical, dental, vision, life insurance, short-term disability, long-term disability, employee assistance program, Paid Time Off (PTO), and 401k program with employer match.

We have a dynamic culture with team members who are encouraged to contribute, change, grow, and get rewarded accordingly. If you're passionate about contributing to a great team, we would love to hear from you.



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