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Personal Lines Account Manager

2 months ago

Syracuse, New York, United States Brown & Brown Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Personal Lines Account Manager. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.

Key Responsibilities:

  • Client Relationship Management: Build and expand relationships with clients, ensuring their needs are met and exceeded.
  • Account Management: Manage client accounts, including policy delivery, endorsement processing, and response to client inquiries.
  • Policy Review and Analysis: Review and analyze policy and coverage-related concerns, identifying coverage gaps, additional exposures, and underwriting issues.
  • Business Development: Market policies as necessary and cross-sell where applicable.
  • Proposal and Document Creation: Compile and create proposals, summaries, and additional documents as requested.
  • New Business Development: Receive requests from prospective clients and provide new business quotations as needed.
  • Relationship Building: Develop and foster quality relationships with clients, teammates, and carrier representatives.

Requirements:

  • Education: High School diploma or equivalent, required.
  • Insurance License: Property & Casualty insurance license, required.
  • Experience: 2+ years' experience working with personal lines insurance products, required.
  • Software Proficiency: Proficiency in Microsoft Office 365, required.
  • Soft Skills: Exceptional customer service and interpersonal skills, required.

What We Offer:

  • Competitive Pay: Competitive pay based on experience, annual pay to be $45-55k to be paid on an hourly basis.
  • Paid Time Off: Paid Time Off (PTO).
  • Benefits Package: Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan: Employee Stock Purchase Plan.
  • Tuition Reimbursement and Student Loan Repayment Assistance: Tuition Reimbursement and Student Loan Repayment Assistance.
  • Mental Health Resources: Mental Health Resources.

About Us:

Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honesty, integrity, innovation, and discipline and defines who we are and how we treat our customers, teammates, and the communities we serve. We prioritize health, family, and business – in that order. We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself.