Customer Service Ambassador

7 days ago


West New York, New Jersey, United States NJ PAIN & INJURY CENTER Full time
Job Overview

The NJ PAIN & INJURY CENTER is seeking a Front Desk Representative to provide exceptional customer service and support our team.


Compensation

The estimated annual salary for this role is $45,000 - $55,000 based on industry standards and location.


Key Responsibilities
  • Greeting and Check-in: Welcome clients as they arrive, ensuring a pleasant experience from the outset.
  • Scheduling and Communication: Answer phone calls, schedule appointments, and respond to client inquiries in a timely manner.
  • Paperwork and Administration: Assist clients with necessary paperwork, including consent forms, while maintaining confidentiality and professionalism.
  • Environment Maintenance: Ensure the front desk area remains clean, organized, and inviting at all times.
  • Customer Service: Provide attentive and empathetic support to clients throughout their services, addressing any concerns or issues promptly.

Required Skills and Qualifications
  • Experience and Education: Prior experience as a receptionist or similar role is preferred but not mandatory. A strong foundation in communication, computer skills, and scheduling software is essential.
  • Language Proficiency: Bilingualism, specifically Spanish speaking, is a must for this position.
  • Work Ethic and Attitude: Demonstrated strong work ethic, positive attitude, and excellent communication skills are crucial for success in this role.

Benefits and Perks
  • Competitive Salary: The estimated annual salary for this role is $45,000 - $55,000 based on industry standards and location.
  • Great Work-Life Balance: We offer a supportive environment that encourages work-life balance and personal growth.
  • Paid Time Off: Enjoy paid time off to recharge and attend to personal matters.
  • Ongoing Training: Participate in ongoing training and development opportunities to enhance your skills and knowledge.
  • Employee Discount: Receive exclusive discounts on services and products offered by the NJ PAIN & INJURY CENTER.


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