Produce Associate Team Leader | Senior Retail Operations Specialist

1 month ago


Seattle, Washington, United States Whole Foods Market Full time
Job Overview

We are seeking a highly skilled and experienced Senior Retail Operations Specialist to join our team at Whole Foods Market. As a key member of our operations team, you will be responsible for leading and developing team members, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Leadership and Development: Lead and develop team members to achieve high levels of performance and customer satisfaction.
  • Customer Service: Provide exceptional customer service by responding promptly to customer needs and questions, maintaining awareness of customer flows and needs, and directing team members as necessary.
  • Operations Management: Work with the Team Leader to analyze sales reports, labor targets, and product merchandising to drive business growth and improve operational efficiency.
  • Vendor Relationships: Develop and maintain good vendor relationships, negotiate purchasing agreements, and ensure all paperwork is properly submitted for vendor processing.
  • Inventory Management: Maintain awareness of inventory levels, monitor stock rotation, and implement strategies to minimize waste and optimize inventory turnover.
  • Training and Development: Select, train, develop, mentor, motivate, and counsel team members to sustain a high-performance team and minimize turnover.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 18+ months retail Team Member experience and 6+ months supervisory experience.
  • Skills: Excellent interpersonal, motivational, team building, and customer relationship skills; ability to teach others in a positive and constructive manner; proficiency with email, Microsoft Office, and operations-related applications.
Physical Requirements/Working Conditions:
  • Lifting: Ability to lift up to 50 pounds.
  • Standing/Walking: Stand/walk for 6-8 hours in an 8-hour workday.
  • Hand Use: Single grasping, fine manipulation, pushing, and pulling.
Salary and Benefits:

The estimated salary for this position is $22.55-$36.08 per hour, commensurate with experience. Additionally, Whole Foods Market offers a comprehensive benefits package, including health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs.



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