Produce Associate Team Leader | Senior Retail Operations Specialist
1 month ago
We are seeking a highly skilled and experienced Senior Retail Operations Specialist to join our team at Whole Foods Market. As a key member of our operations team, you will be responsible for leading and developing team members, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:- Leadership and Development: Lead and develop team members to achieve high levels of performance and customer satisfaction.
- Customer Service: Provide exceptional customer service by responding promptly to customer needs and questions, maintaining awareness of customer flows and needs, and directing team members as necessary.
- Operations Management: Work with the Team Leader to analyze sales reports, labor targets, and product merchandising to drive business growth and improve operational efficiency.
- Vendor Relationships: Develop and maintain good vendor relationships, negotiate purchasing agreements, and ensure all paperwork is properly submitted for vendor processing.
- Inventory Management: Maintain awareness of inventory levels, monitor stock rotation, and implement strategies to minimize waste and optimize inventory turnover.
- Training and Development: Select, train, develop, mentor, motivate, and counsel team members to sustain a high-performance team and minimize turnover.
- Education: High school diploma or equivalent required.
- Experience: 18+ months retail Team Member experience and 6+ months supervisory experience.
- Skills: Excellent interpersonal, motivational, team building, and customer relationship skills; ability to teach others in a positive and constructive manner; proficiency with email, Microsoft Office, and operations-related applications.
- Lifting: Ability to lift up to 50 pounds.
- Standing/Walking: Stand/walk for 6-8 hours in an 8-hour workday.
- Hand Use: Single grasping, fine manipulation, pushing, and pulling.
The estimated salary for this position is $22.55-$36.08 per hour, commensurate with experience. Additionally, Whole Foods Market offers a comprehensive benefits package, including health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs.
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