Insurance Customer Service Representative
4 days ago
We are seeking a highly motivated and customer-focused Insurance Customer Service Agent to join our team. As an Insurance Customer Service Agent, you will be responsible for providing exceptional customer service to our policyholders, answering their questions, and resolving their issues in a timely and professional manner.
Key Responsibilities:- Provide excellent customer service to policyholders via phone, email, and chat
- Answer customer inquiries and resolve issues in a timely and professional manner
- Upsell and cross-sell insurance products to customers
- Meet or exceed sales and customer service targets
- Work collaboratively with internal teams to resolve customer issues
- High school diploma or equivalent required
- 1+ year of customer service experience in the insurance industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales and customer service targets
- Knowledge of insurance products and services
- Competitive salary and commission structure
- Opportunities for career advancement and professional growth
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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