Customer Service Ambassador

3 weeks ago


Fairfield, Ohio, United States Annette Snowden Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Annette Snowden. As a key member of our team, you will be responsible for providing exceptional customer experiences and promoting our insurance and financial services products.

Key Responsibilities
  • Customer Relationship Building: Forge enduring relationships with customers and proactively follow up to ensure continued satisfaction.
  • Product Promotion: Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Business Growth: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
What We Offer
  • Competitive Compensation: Salary plus commission/bonus
  • Benefits Package: Simple IRA, health benefits, paid time off (vacation and personal/sick days), flexible hours, professional development, and abundant opportunities for career advancement within our agency
  • License Reimbursement: We will reimburse you for any applicable licensing requirements and training programs
Requirements
  • Marketing Savvy: Genuine interest in marketing products and services that align with customer needs and preferences
  • Exceptional Communication Skills: Exceptional communication skills across all channels - written, verbal, and attentive listening
  • People-Centric Mindset: A people-centric mindset with a keen eye for detail
  • Problem-Solving Abilities: Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries
  • Technical Proficiency: Proficiency in learning and navigating computer functions efficiently
  • Collaborative Spirit: Collaborative spirit, thriving in a dynamic team environment


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