Clinical Support Associate

2 weeks ago


Saint Paul, Minnesota, United States US Oncology Network-wide Career Opportunities Full time
Join Our Team

We are a dynamic organization dedicated to providing exceptional care to our patients. We are seeking highly motivated and customer-focused individuals to join our front office team. As a Front Desk Receptionist, you will have the opportunity to work in a fast-paced environment, interact with patients and staff, and make a meaningful contribution to our organization's success.

Key Responsibilities

-Greet patients and visitors into the clinic in a prompt, courteous, and professional manner, ensuring all appropriate forms are complete, accurate, and signed according to company guidelines.
-Serve as a liaison between patient and medical staff, supporting and adhering to the US Oncology Compliance Program, including the Code of Ethics and Business Standards.
-Collect co-pays, deductible, and other out-of-pocket amounts at the time of visit, issuing receipts if necessary.
-Maintain the lobby area in a neat and orderly manner, identifying no-shows, and forwarding for patient notification.
-Demonstrate an understanding of patient confidentiality to protect the patient and clinic/corporation, following policies and procedures to contribute to the efficiency of the front office, covering for other front-office functions as requested.

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