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Fire Alarm Service Specialist

1 month ago

New York, United States Briscoe Protective Full time
Job Requirements

As a Fire Alarm Service Technician at Briscoe Protective, you will be responsible for conducting routine installations, providing servicing, and inspecting fire alarms and associated low-voltage systems.

We are seeking a dedicated individual who can work independently, while also being a team player, to provide excellent customer service and ensure a high level of job satisfaction.

Key Responsibilities
  • Installation, service, and inspection of fire alarms and associated low-voltage systems
  • System testing and inspection to the prescribed standards
  • Provide on-site emergency troubleshooting and repairs of customer security equipment
  • Preparing accurate and timely service tickets and reports
  • Ensuring a high level of customer service, satisfaction, and communication
  • Maintaining a clean and safe work environment on and off site

Education & Required Skills:

  • High School Diploma / GED required
  • Previous experience and / or NICET certification preferred
  • Ability to install, inspect, or service security alarms required
  • Familiarity with one or more of the following product lines; Honeywell, DSC, Napco, Hikvision, Keyscan, Door King, Firelite, Silent Knight, DMP a plus
  • Exemplary customer service skills to deal with both internal and external customers
  • Excellent written and verbal communication skills
  • Basic computer knowledge and experience using Microsoft Office Suite
  • Ability to work with small tools and equipment
  • Must be responsible, self-motivated, self-starter, personable and well organized
  • Must have a clean driving record and a valid Driver's License
  • Must read and speak English