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Account Associate

2 months ago

Melville, New York, United States Brian Gill - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Account Associate at Brian Gill - State Farm Agent. As a key member of our agency, you will play a vital role in generating exceptional client experiences and contributing to the growth of our successful insurance agency.

Key Responsibilities
  • Customer Relationship Building
    • Establish and maintain strong relationships with clients to understand their insurance needs and provide personalized service.
    • Follow up with customers to ensure their needs are met and provide timely responses to inquiries.
  • Insurance Expertise
    • Provide accurate and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate clients about insurance options and promote the development of our business.
  • Communication and Teamwork
    • Utilize excellent communication skills to efficiently meet the needs of clients while promoting the development of our business.
    • Collaborate with other agency team members to ensure seamless service delivery and achieve business objectives.
Requirements
  • Customer Service Skills
    • Dedicated to providing exceptional customer service and ensuring client satisfaction.
    • Able to effectively relate to clients, answer their questions, and anticipate their needs.
  • Communication and Problem-Solving
    • Excellent communication skills to assist clients and coordinate with other agency team members.
    • Proactive in problem-solving and able to resolve client issues in a timely and professional manner.
Benefits
  • Compensation and Growth Opportunities
    • Hourly pay plus commission/bonus structure.
    • Growth potential and opportunity for advancement within the agency.
  • Work-Life Balance
    • Paid time off (vacation and personal/sick days).
    • Health benefits.
  • Professional Development
    • Valuable career-building experience.