Customer Service Representative
4 weeks ago
The UPS Store is seeking a highly skilled and customer-focused Part-Time Center Associate to join our team. As a Notary Public, you will be responsible for delivering exceptional customer service to all retail customers by receiving and processing packages for courier shipment and operating various equipment and devices.
You will expertly advise our valued customers on our array of products and services, providing accurate information and exhibiting confidence in your knowledge of best practices related to the industry.
The ideal candidate will have previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.
Responsibilities include delivering outstanding customer service, practicing good listening skills, taking ownership of customer shipping needs, and operating equipment and software in an expert fashion.
Qualifications include a California Notary Public certificate, high school diploma or GED, strong computer skills, and excellent phone and communication skills.
We are looking for a prompt, reliable, and responsible individual who is able to lift 60+ pounds and work 25 to 30 hours per week for a 7-day work week.
Key Responsibilities:
Deliver exceptional customer service to walk-in customers and telephone inquiries
Practice good listening skills with customers, team members, and leadership
Take ownership of customer shipping needs and offer viable solutions
Operate equipment, software, and devices in an expert fashion
Maintain a clean, organized, and safe working environment
Perform other duties as assigned
Qualifications:
California Notary Public certificate
High school diploma or GED required
Strong computer skills, including Microsoft Office and Adobe Suites
Excellent phone and communication skills
Prompt, reliable, and responsible
Able to lift 60+ pounds
Willing and able to work 25 to 30 hours per week for a 7-day work week
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