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Cisco Renewal Account Manager

2 months ago

Norwalk, Connecticut, United States Xerox Full time
Location: United States

Department: Sales & Implementation

Working Hours: Full-time

Job Reference: Not Applicable

Position Level: Manager without Direct Reports

Employment Type: Experienced

Field of Work: Sales & Implementation

Seniority Level: Associate

Compensation: USD - United States - US

Annual Salary Range:
Minimum: $37,920
Maximum: $75,840

As a Cisco Renewal Account Manager at Xerox, you will play a pivotal role in driving customer satisfaction and retention through effective management of renewal processes. Your expertise will contribute to maintaining strong relationships with clients and ensuring they receive the best value from our services.

This position requires a proactive approach to identify opportunities for upselling and cross-selling, ensuring that clients are informed about the latest offerings that can enhance their experience. You will collaborate closely with various teams to align our solutions with customer needs.

Key Responsibilities:

  • Manage and oversee the renewal process for Cisco products and services.
  • Build and maintain strong relationships with clients to foster loyalty.
  • Analyze customer data to identify renewal opportunities and potential risks.
  • Work collaboratively with sales and support teams to ensure seamless service delivery.
  • Provide insights and feedback to improve service offerings based on customer interactions.

Your role is crucial in helping Xerox achieve its goals while ensuring our clients receive unparalleled service and support.