Customer Service Representative
9 hours ago
1st MidAmerica Credit Union is seeking a highly skilled and customer-focused Member Support Center Representative to join our team. As a key member of our support center, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.
Key Responsibilities- Member Support: Assist members with their telephone requests, including verifying account information, processing payments, and answering questions about our products and services.
- Loan Services: Answer loan questions, calculate payments, and take loan applications on the phone from members and potential members.
- Cross-Selling: Identify cross-sell opportunities and recommend relevant new products or services to our members.
- Account Maintenance: Maintain accurate and up-to-date member account information on our computer system.
- Performance Measurements: Meet performance metrics, including providing informed, prompt, and professional service to all members and associates, troubleshooting and resolving member inquiries in a timely manner, and processing member transactions with zero errors.
- Experience: One year to three years of similar or related experience, preferably in a call center environment.
- Education: High school education or equivalent.
- Skills: Excellent communication and interpersonal skills, basic reading, writing, and math skills, and experience with financial operations systems.
This role requires the ability to sit for long periods of time and work in a fast-paced environment. Must be able to work and travel to different credit union locations as determined by management.
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Customer Service Representative
7 hours ago
Wood River, Illinois, United States Mike Fahnestock - State Farm Agent Full time{"h1": "Customer Relations Representative", "p": "At Mike Fahnestock - State Farm Agent, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing them with...
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Customer Service Representative
6 days ago
Wood River, Illinois, United States Midwest Members Credit Union Full timeJob SummaryMidwest Members Credit Union is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our contact center, you will be responsible for providing exceptional service to our members through various communication channels.Key Responsibilities:Assist members with financial needs via phone,...
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Customer Service Representative
6 days ago
Wood River, Illinois, United States Mike Fahnestock - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Mike Fahnestock - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities...
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Customer Service Representative
6 days ago
Wood River, Illinois, United States 1ST MIDAMERICA CREDIT Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at 1st MidAmerica Credit. As a key member of our Member Support Center, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.Key...
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Retail Customer Support Specialist
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Retail Customer Support Specialist
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Wood River, Illinois, United States Family Dollar Full timePosition Overview:As a Customer Service Representative at Family Dollar, your primary role will be to deliver outstanding service to our valued customers. You will engage with customers, assisting them in their shopping experience and ensuring they find the products they need.Key Responsibilities:1. Provide exceptional assistance to customers throughout...
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Retail Customer Support Specialist
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Wood River, Illinois, United States Family Dollar Full timePosition Overview:As a Customer Service Representative at Family Dollar, your primary role will be to deliver outstanding service to our valued customers. You will be the face of our store, ensuring that every visitor feels welcomed and assisted.Key Responsibilities:1. Greet customers warmly and assist them in selecting products that meet their needs.2....
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Automotive Service Technician
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Insurance Account Specialist
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Logistics Coordinator
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Automotive Service Technician
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Account Associate
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