Plumber Service Specialist

7 days ago


Wilmington, North Carolina, United States Moore's Electrical & Mechanical Full time
About the Role

We are seeking a highly skilled Plumber Service Specialist to join our team in Wilmington, NC. This is a fantastic opportunity for individuals who possess excellent problem-solving skills and have experience working with commercial plumbing systems.

As a Plumber Service Specialist at Moore's Electrical & Mechanical, you will be responsible for providing top-notch customer service while maintaining, installing, troubleshooting, diagnosing, and repairing plumbing systems in commercial facilities.

The ideal candidate will have a strong background in plumbing and must be able to handle service calls, repairs, and installations on a variety of plumbing systems. Additionally, they should possess excellent communication and customer service skills to interact effectively with clients and team members.

Responsibilities
  • Respond to service calls to perform inspections, maintenance, and repairs on plumbing systems in commercial buildings.
  • Diagnose plumbing issues, including leaks, clogs, and equipment malfunctions, and provide effective solutions.
  • Install, repair, and replace plumbing fixtures, pipes, valves, and related equipment as needed.
  • Collaborate with clients to understand their plumbing needs and provide appropriate recommendations.
  • Complete service reports and other documentation as required.
  • Maintains equipment, tools, and inventory stock on company service vehicle.
Requirements
  • 3+ years of plumbing service experience.
  • Strong problem-solving skills with the ability to diagnose and resolve plumbing issues efficiently.
  • Knowledge of plumbing systems and codes.
  • Excellent communication and customer service skills to interact effectively with clients and team members.
  • Ability to work independently and manage time effectively.
  • Basic computer skills.
  • High School Diploma or GED.
  • Valid driver's license with an insurable driving record.
  • Must pass a drug screen and background check.
Benefits
  • $35-$55 per hour based on qualifications, experience, and skills.
  • Company vehicle (take home), gas card, uniforms, tools, iPhone, and iPad.
  • Training and continued education.
  • Health Insurance - PPO and HSA plans available.
  • Employee Stock Ownership Plan - We are 100% employee owned.
  • Annual Profit-Sharing Bonus.
  • 401(k) with company match.
  • Paid Vacation Time.
  • Paid Parental Leave.
  • Safety incentives and awards - Earn extra PTO for being safe.

We offer a competitive salary range of $35-$55 per hour, based on qualifications, experience, and skills. Our benefits package includes a company vehicle, training opportunities, and a comprehensive health insurance plan.



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