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Senior Retail Sales Associate

2 months ago

Fort Collins, Colorado, United States AutoZone Full time

Job Summary:

AutoZone is seeking a highly skilled and customer-focused Senior Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for driving sales through exceptional customer service, product knowledge, and a passion for delivering a WOW customer experience.

Key Responsibilities:

  • Provide outstanding customer service, ensuring customer satisfaction and loyalty
  • Operate cash registers and maintain accurate cash handling procedures
  • Follow company policies and loss prevention procedures to maintain a safe and secure work environment
  • Maintain store appearance and merchandising standards, ensuring a visually appealing shopping experience
  • Restock merchandise and maintain inventory levels to meet customer demand
  • Utilize ZNET to assist customers with product location and recommendations
  • Maintain product knowledge and stay up-to-date on current promotions and AutoZone systems
  • Diagnose automobile problems and recommend solutions using OBDII and product knowledge
  • Communicate effectively with managers regarding customer concerns and employee matters
  • Develop and maintain effective customer service skills to drive sales and customer satisfaction

Requirements:

  • High School diploma or equivalent
  • Basic knowledge of automotive parts and systems
  • Excellent communication and decision-making skills
  • Ability to lift, load, and deliver merchandise
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays