Leasing Consultant

About the Leasing Consultant Role:

We're seeking a skilled Leasing Consultant to coordinate all activities related to apartment rentals, move-ins, move-outs, and lease renewals.

The ideal candidate will interact directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.

Key Responsibilities:

• Ensures excellent customer service to prospective and current residents and promotes a quality living experience for all.
• Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork and processes.
• Orients prospective and current residents to the property.
• Processes renewal paperwork and ensures documentation is delivered to current residents on a monthly basis.
• Maintains accurate and detailed records of traffic activity by entering applicable information into the computer.
• Follows up with all prospective residents via phone, mail or email.
• Converts phone traffic into scheduled appointments with prospective residents in order to tour the property.
• Inspects apartments prior to resident move-ins and ensures apartments are in move-in condition by coordinating move-in/out needs and schedules with the maintenance team.
• Creates and maintains confidential resident files, which include reviewing move-in paperwork with new residents.
• Completes weekly leasing reports in accurate and timely fashion.
• Assists with ongoing resident relations throughout the occupant's tenancy by ensuring requests are responded to promptly and accurately.
• Responsible for shopping competitive properties.
• Assists with processing work order requests for residents and ensures work is completed in a timely manner.
• Supports management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed.
• May be asked to assist with planning and implementing resident activities in order to increase resident retention.

Requirements:

• One year of previous residential leasing experience is preferred.
• Prior experience in Yardi Voyager or another equivalent system is preferred.
• Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
• Sensitivity to confidential matters is required.
• Capability to read, write, comprehend, and converse in English.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.

Avenue5 Residential:

We're a fast-growing property management company with a passion for people and partnerships. We're committed to providing a quality living experience for our residents and exceptional service to our clients.