Commercial HVAC Service Manager
2 weeks ago
We are seeking a highly skilled Commercial HVAC Service Manager to join our team at Carrier. As a key member of our service operations team, you will be responsible for supervising a team of field service technicians, managing day-to-day priorities, and resolving client issues.
Key Responsibilities- Forecast, monitor, and document financial performance against plan
- Coordinate, prioritize, and resolve issues encountered by a more experienced team
- Optimize the usage of manpower, standard time, equipment, and energy of more experienced team
- Escalate critical/complex issues that will impact the business
- Manage more experienced team according to established programs and objectives
- Quality Issue Management
- Contact customers, collect feedback, and establish and maintain good relationships with customers
- Respond to key customer complaints and carry out customer satisfaction investigations to ensure establishment of appropriate improvement plans
- High School diploma or GED
- Must have a valid Driver's License
- 3+ years of service management experience
- 2+ years of experience managing a team of technicians
- Experience in the HVAC industry
- Excellent verbal and written communication skills
- Strong organizational skills
- Excellent attention to detail and accuracy
- Experience with Microsoft Office
- Experience with Salesforce or similar CRM
Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions. We have a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security.
We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends.
This is why we come to work every day. We are committed to making a difference together.
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Commercial HVAC Service Manager
5 days ago
Novi, Michigan, United States Carrier Full timeAbout This RoleAs a Commercial HVAC Service Manager at Carrier, you will oversee a team of skilled Field Service Technicians, ensuring seamless day-to-day operations, resolving client issues, and optimizing resource allocation. Your expertise will be crucial in maintaining high customer satisfaction and driving business growth.Key Responsibilities:Forecast...
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Commercial HVAC Service Manager
1 week ago
Novi, Michigan, United States Carrier Full timeAbout This RoleAs a Commercial HVAC Service Manager at Carrier, you will oversee a team of skilled Field Service Technicians, ensuring seamless day-to-day operations, resolving client issues, and optimizing resource allocation. Your expertise will be instrumental in driving business growth and customer satisfaction.Key Responsibilities:Forecast and monitor...
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Commercial HVAC Service Manager
4 weeks ago
Novi, Michigan, United States Carrier Full timeAbout CarrierCarrier is a global leader in healthy, safe, and sustainable building and cold chain solutions. Our diverse workforce is dedicated to delivering exceptional services that make a difference in people's lives and the planet.Job SummaryWe are seeking a Commercial HVAC Service Manager to supervise Field Service Technicians, manage day-to-day...
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Commercial HVAC Service Manager
4 weeks ago
Novi, Michigan, United States Carrier Full time**About Carrier**Carrier is a leading global provider of healthy, safe, and sustainable building and cold chain solutions. Our company is a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security.**Our Mission**We make modern life possible by delivering safer, smarter, and more sustainable services that make...
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Commercial HVAC Service Manager
4 weeks ago
Novi, Michigan, United States Carrier Full time**About Us**Carrier is a leading global provider of healthy, safe, and sustainable building and cold chain solutions. Our company is a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security.**Our Mission**We make modern life possible by delivering safer, smarter, and more sustainable services that make a...
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HVAC/R Installation Specialist
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Novi, Michigan, United States CoolSys - Refrigeration and HVAC Systems Full timeJob Summary:CoolSys - Refrigeration and HVAC Systems is seeking a skilled HVAC/R Installer to join our team. As an HVAC/R Installer, you will be responsible for installing and maintaining refrigeration systems, piping cooler boxes, and performing electrical wiring as required.Key Responsibilities:Install and maintain refrigeration systems, including piping...
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Design Release Engineer
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Novi, Michigan, United States DBSI Services, Inc. Full timeJob Title: Design Release Engineer - HVAC SystemsWe are seeking a highly skilled Design Release Engineer to join our team at DBSI Services, Inc. in Novi, MI. As a key member of our engineering team, you will be responsible for designing and developing thermal systems for battery energy storage systems.Key Responsibilities:Design and develop thermal systems,...
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Commercial Documentation Specialist
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Novi, Michigan, United States Vibe Credit Union Full time{"title": "Commercial Documentation Specialist", "description": "Position OverviewVibe Credit Union is seeking a highly organized and detail-oriented Commercial Documentation Specialist to join our Commercial Lending team. In this role, you will provide critical support to our commercial lending team by assisting with all stages of the credit application...
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