District Manager

2 weeks ago

Dayton, Ohio, United States CertaSite Full time
Job Overview

We are seeking a highly skilled and experienced District Manager to join our team at CertaSite. As a key member of our leadership team, you will be responsible for driving revenue and EBITDA growth for a branch or multiple branches. This role requires strong leadership and management skills, as well as the ability to collaborate with various stakeholders to deliver best-in-class service to our customers.

Key Responsibilities
  • Lead and manage 2 local branches, ensuring effective operations and customer satisfaction.
  • Manage the systems delivery process from order receipt to project completion, ensuring timely and cost-effective delivery.
  • Review financial statements and data to improve profitability, and prepare and control operational budgets.
  • Lead billing and costing meetings, control inventory, and plan effective strategies for the financial well-being of the company.
  • Improve processes and policies to support organizational goals, and formulate and implement departmental and organizational policies and procedures.
  • Establish organizational structures, delegate tasks and accountabilities, and manage employee relations.
  • Coordinate and monitor the work of subcontractors to ensure professional quality, timely, and cost-effective installation and delivery.
  • Monitor, manage, and improve the efficiency of support services, including project paperwork and coordination with support functions.
  • Provide strategic input and liaison with top management, and assist in the development of strategic plans for operational activity.
  • Lead the development, implementation, and measurement of standard work in our installation and service businesses.
  • May plan and support sales and marketing activities, and own the complete project delivery process from signed sales order to customer sign-off and billing.
  • Responsible for expanding the customer base and growing Service agreement base.
  • Work with the legal department to ensure full compliance with company contract requirements.
  • Engage in regular communications with sales, customers, and vendors to ensure total customer satisfaction.
Requirements
  • Bachelor's Degree in a related field or relevant related experience will be considered.
  • Experience in the Fire & Life Safety industry.
  • 5 - 7 years of business experience in sales and/or operations, with a minimum of 3 years of related Field Leadership experience preferably within the service industry.
Preferred Qualifications
  • Master's Degree.
  • 7+ years of leadership experience within the life safety industry with previous Business Growth P&L responsibility.
  • NICET Level 1 & 2 Certified.
  • Knowledge and experience in organizational effectiveness and operations management.
  • Knowledge of financial and accounting principles and practices.
  • Experience with employee relations, talent management/engagement, team building, customer service, and interpersonal skills.
  • Superior management skills, excellent time management, planning, and forward-thinking skills.
  • Must demonstrate ability to work with and influence peers and management.
  • Expert familiarity with applicable codes (i.e., NFPA).
About CertaSite

CertaSite is a fast-growing fire protection and life safety company. We are passionate about providing a meaningful impact to as many lives as possible. Our mission is to be the most dependable and simplified life safety solution on the planet. We value passionate, impactful, innovative, and genuine individuals who share our vision and are committed to delivering exceptional service to our customers.

Working Conditions & Physical Requirements

Available for occasional business travel, which may include nights and weekends. Physical requirements may include, but are not limited to, climbing up or down ladders, occasional lifting up to 50lbs, stairs, scaffolding, ramps, and the like. Remaining in a stationary position, often standing or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Moving in different positions to accomplish tasks in various environments, including tight and confined spaces. General office duties, including use of a computer.

Equal Employment Opportunity/M/F/disability/protected veteran status. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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