HVAC Dispatcher
1 week ago
Mesa Energy Systems, a subsidiary of EMCOR Group, Inc., is a leading provider of mechanical and electrical construction and facilities services. As a Dispatcher I, you will play a critical role in ensuring the efficient delivery of HVAC mechanical services to our clients.
Key Responsibilities:
- Manage client service calls and schedule jobs according to established procedures.
- Verify work orders for accuracy and completeness before submitting to billing.
- Coordinate with technicians to dispatch maintenance and service calls.
- Monitor job status and update records as necessary.
- Order filters and materials for maintenance and repair.
- Research warranty claims and assist with invoice processing.
- Maintain accurate job logs and file paperwork.
- Provide support to new technicians and assist with phone and radio overflow.
- Ensure compliance with company policies and procedures.
Requirements:
- High school diploma or equivalent.
- Previous HVAC industry experience preferred.
- 1+ years of customer service background required.
- Proficiency in Microsoft Word and Excel.
We offer a competitive salary and comprehensive benefits package to our employees. We are an equal opportunity employer and welcome applications from qualified candidates.
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