Retail Associate

8 hours ago


Fountain Valley, California, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Associate - Cart Attendant to join our team at Sam's Club. As a key member of our operations team, you will play a critical role in ensuring a positive shopping experience for our members by providing exceptional service and support.

Key Responsibilities
  • Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed, informing members when products are unavailable, and offering alternative product options.
  • Maintain safety of facility by conducting safety sweeps, following procedures for handling merchandise, and correcting and reporting unsafe situations to facility management.
  • Provide member service by acknowledging the member and identifying member needs, assisting members with purchasing decisions, processing member purchases, and utilizing cash registers to assist members with transactions.
  • Organize and maintain availability of carts/flatbeds, assist members with transporting items, and maintain parking lot cleanliness.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong communication and problem-solving skills.
What We Offer

At Sam's Club, we offer competitive pay, performance-based incentive awards, and a range of benefits to support your overall well-being. These include medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance, as well as paid time off, parental leave, family care leave, bereavement, jury duty, and voting leave. We also offer short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.


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