Customer Service Coordinator

7 days ago


Bessemer, Alabama, United States Pratt Industries Full time
Customer Service Representative

At Pratt Industries, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a critical role in ensuring the smooth operation of our roll stock inventory management system.

Key Responsibilities:
  • Coordinate with external suppliers to maintain accurate roll stock inventory levels and resolve any quality, delivery, or forecasting issues.
  • Enter roll stock orders accurately and efficiently to meet customer demands.
  • Maintain data integrity in multiple computer systems to ensure seamless inventory management.
  • Forecast and schedule internal roll stock consumption to minimize inventory outages.
  • Provide exceptional customer service by communicating effectively with internal customers to resolve any issues or concerns.

We're looking for a highly organized and detail-oriented individual with excellent communication skills to join our team. If you're passionate about delivering exceptional customer service and have a strong background in inventory management, we encourage you to apply for this exciting opportunity.



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