Guest Services Coordinator

2 months ago


Bessemer, Alabama, United States Candlewood Suites Full time

Key Responsibilities:

Accommodating Guests:

  • Register and assign rooms to guests, ensuring a seamless check-in experience.
  • Issue room keys or cards, and transmit and receive messages to ensure guest satisfaction.

Record Keeping:

  • Keep accurate records of occupied rooms and guests' accounts, maintaining confidentiality and security.

Reservations and Payments:

  • Make and confirm reservations, and present statements to departing guests for payment.

Customer Service:

  • Provide exceptional customer service, responding to guest inquiries and resolving issues promptly.

Working at Candlewood Suites:

As a Front Desk Representative at Candlewood Suites, you will be part of a dynamic team dedicated to delivering exceptional guest experiences. You will work closely with colleagues to ensure seamless operations and provide top-notch service to our guests.


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