Senior IT Infrastructure Engineer

23 hours ago


San Francisco, California, United States Early Warning Full time

At Early Warning, we've empowered the U.S. financial ecosystem for over three decades with cutting-edge innovations like Zelle and PazeSM.

Key Responsibilities

  1. Act as a primary administrator of the M365 application suite, ensuring seamless operations and efficient use.
  2. Troubleshoot complex issues, providing expert-level support and collaborating with internal partners to resolve issues or identify vendor escalations.
  3. Design, develop, and deploy integrations where applicable, analyzing existing processes to identify inefficiencies and opportunities for improvement.
  4. Monitor application performance, evaluating and optimizing it to meet business needs, while working closely with stakeholders to establish measurable key performance indicators (KPIs) and service level agreements (SLAs).
  5. Maintain application roadmaps and prioritize tasks in partnership with business leaders, ensuring alignment with organizational goals.
  6. Support the company's commitment to protecting systems and data integrity, adhering to information security best practices and regulatory requirements within the context of M365 services.

Required Qualifications

  1. Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
  2. Five years or more of relevant experience in M365 administration, with a strong understanding of M365 services and architecture, including Azure.
  3. Proficiency in configuring and customizing Microsoft 365 applications, including Teams, SharePoint Online, Exchange Online, and OneDrive for Business.
  4. Experience with PowerShell scripting and automation, as well as knowledge of information security best practices and compliance requirements within the context of M365 services.
  5. Ability to design and implement new integrations with M365, recommend process improvements, and communicate effectively with stakeholders.
  6. Self-starter who can manage multiple priorities, with excellent oral and written communication skills and attention to detail.

Preferred Qualifications

  • Threat protection experience, including Microsoft Defender Suite, Proofpoint, and Crowdstrike.
  • Microsoft Purview experience, with a strong understanding of governance policies related to M365 environments.

Educational Assistance Program

Early Warning offers an educational assistance program to help employees further their education and career goals, covering up to $10,000 per year for tuition reimbursement.

Paid Time Off

Our team takes pride in maintaining a healthy work-life balance, offering unlimited paid time off for exempt employees, plus 11 paid company holidays and a paid volunteer day.

About Us

We're committed to promoting equal employment opportunity and affirmative action, adhering to all applicable federal, state, and municipal laws, and actively supporting wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Salary Range

$120,000 - $160,000 per year, depending on location.



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