HVAC Support Specialist

4 weeks ago


Salt Lake, Utah, United States Raymond Search Group (acquired by Direct Recruiters, Inc.) Full time
Unlock the Future of HVAC Technology

Our client, a pioneering force in the HVAC industry, is seeking a skilled HVAC Support Specialist to join their team. As a key member of their technical support team, you will play a vital role in delivering exceptional customer experiences and driving innovation in the field of HVAC technology.

About the Role:

  • Provide top-notch technical support to customers through various channels, including chat, phone, and email.
  • Collaborate with cross-functional teams to resolve customer issues and improve service offerings.
  • Stay up-to-date with the latest HVAC technologies and trends to provide expert guidance and support.
  • Contribute to the development of knowledge base content and share expertise with peers to enhance service quality and professionalism.

Requirements:

  • Proven experience in HVAC system commissioning and operations.
  • Strong troubleshooting skills and ability to learn independently.
  • Proficiency in setting up and commissioning Central Controllers for VRF systems.
  • Knowledge of computer networking and communication protocols, such as BACnet and Modbus.
  • Excellent written and verbal communication skills, with the ability to work effectively in a remote team environment.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Location: Remote, with the ability to work from anywhere within the U.S.

Join our team of innovators and help shape the future of HVAC technology.


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