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Client Relations Specialist

2 months ago

Houghton, Michigan, United States Enterprise Holdings Full time
Position Overview:
As a Customer Experience Representative, you will be responsible for providing exceptional service to our clients in a courteous and efficient manner.

Key Responsibilities:
1. Welcome and assist customers with professionalism and friendliness.
2. Manage various rental checkpoints, including:
   a. Counter operations
   b. Exit booth management (processing rental agreements and verifying accurate information)
   c. Return lane duties (handling customer returns and inquiries)

Skills and Qualifications:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Attention to detail and accuracy in processing transactions.

Company Overview:
Enterprise Holdings is dedicated to providing a seamless and enjoyable experience for all customers, ensuring their needs are met with efficiency and care.