Patient Care Manager
4 weeks ago
As a key member of the Northwell Health team, the Assistant Manager, Patient Care-Med/Surg plays a vital role in ensuring the delivery of high-quality patient and family-centered care. This leadership position is responsible for creating a safe, healthy work environment that supports the nursing process and fosters a culture of professionalism and teamwork.
Key Responsibilities:
- Support the nurse manager in implementing the strategic plan through effective communication with team members.
- Participate in the interviewing, hiring, coaching, and counseling of staff.
- Develop and sustain relationships with team members, patients, and families based on trust, respect, and inclusion.
- Uphold Northwell Health's Culture of C.A.R.E. by creating a culture of connectedness, awareness, respect, and empathy.
- Inspire and motivate team members by modeling leadership and professional behaviors that embody Northwell Health's mission, vision, and values.
- Ensure team members utilize best practices that are patient-centered and champion a just culture where staff feel safe to utilize tools in TeamSTEPPS.
- Support employee engagement for the unit as a priority and execute and monitor goals and action plans that promote team pride and a healthy work environment.
- Demonstrate core clinical competencies for the patient population of oversight to provide direct care as a key component of the role.
- Remain current on knowledge of population health, scope and standards of practice, professionalism, and healthcare legislation, working closely with the nurse manager to inform staff.
- Support frontline staff inclusion in change forums and projects that impact their practice.
- Demonstrate basic knowledge and competencies of business needs for day-to-day operations on the unit.
- Assure day-to-day staffing and resources are planned for and reconciled for the shift of oversight and explain and mitigate variances.
Requirements:
- Bachelor's Degree in Nursing (BSN) required.
- Current license to practice as a Registered Professional Nurse in New York State required, plus specialized certifications as needed.
- 4-6 years of technical experience and 0-2 years of leadership/management experience, required.
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