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Customer Print Advisor

2 months ago

Kalispell, Montana, United States Staples Stores Full time

Position Overview:
As a Print Sales Associate, you will engage collaboratively with customers, contributing to a vibrant and team-focused retail environment.

Customer Engagement:
Your role will involve delivering outstanding customer service and tailored solutions to meet their printing requirements, utilizing our state-of-the-art print and production technology (training will be provided).

Benefits:
Enjoy a range of benefits including:

  • Flexible part-time hours, generous paid time off, weekly compensation, comprehensive training, and opportunities for career advancement.
  • Competitive pay based on your qualifications and experience.
  • Associate discounts and additional perks (discounts on mobile services and various retailers).
  • 401(k) plan with company matching, along with dental and vision insurance, among other benefits.

Interview Process:
We aim to streamline your application experience:

  • You may schedule an interview shortly after applying. Notifications will be provided regarding eligibility.
  • In-person interviews will take place at the store location.

Key Responsibilities:
As a vital member of our team, you will:

  • Welcome customers to the Print Solutions area and respond promptly to their inquiries.
  • Engage customers with open-ended questions to build rapport and understand their copy and print marketing needs.
  • Utilize order intake tools to gather project details and propose suitable print solutions.
  • Assist customers in the self-service section with copy machines and PC rentals.
  • Conduct consultations to identify potential leads through qualifying questions.
  • Support customers with their shipping requirements and adapt to other assigned tasks as necessary.

Essential Qualifications:
To excel in this role, you should possess:

  • Flexibility to work varied hours, including evenings and weekends.
  • A customer-centric approach to provide comprehensive solutions.
  • Strong attention to detail and the ability to identify quality concerns.
  • Basic computer proficiency to manage electronic files, emails, and software like Microsoft Word.
  • Physical capability to lift and transport supplies weighing between 10-50 pounds, with the ability to stand and walk for extended periods.
  • Please note that sponsorship for work visas is not available for this position.

About Staples:
Staples is at the forefront of transforming the retail landscape. We empower our customers and communities to explore innovative products and services that unlock potential, while also enabling you to realize your own.

Our workforce is the cornerstone of our achievements, and this is an opportune moment to join us as we navigate a new era in working and learning.

Job Type: Part-time

Benefits Include:

  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Life insurance
  • On-the-job training
  • Opportunities for advancement
  • Paid time off
  • Vision insurance

Work Schedule:

  • Day shifts
  • Evening shifts
  • Morning shifts
  • Weekends as required