Customer Experience Ambassador
2 weeks ago
We are looking for a Customer Experience Ambassador to join our team in Kendall, NY. As a Customer Experience Ambassador, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for customers.
Job Responsibilities:
- Greet and assist customers in a friendly and helpful manner.
- Operate cash registers and handle transactions accurately.
- Stock and replenish shelves, coolers, and displays with merchandise.
- Maintain cleanliness and organization of the store, including sweeping, mopping, and dusting.
- Monitor and maintain inventory levels, notifying management when stock is low.
- Follow store policies and procedures regarding sales, refunds, and exchanges.
- Keep track of expiration dates on perishable items and remove expired products from shelves.
- Provide product information and recommendations to customers as needed.
- Follow safety protocols and guidelines to ensure a safe working environment.
Requirements:
- Ability to sit, stand, bend, stoop, and reach for extended periods of time.
- Proficient in basic math to handle cash transactions, shift reports and vendor check-ins.
- Visual acuity to check identification.
- Be able to read and understand instructions for operating lottery, point of sale systems and other equipment.
- Be able to lift up to 50 pounds.
- Be able to tolerate exposure to gasoline fumes and cleaning products.
- Be able to enter and work in a cooler with a temperature of 34 degrees up to 60 minutes at a time.
Estimated Salary: $13-$16 per hour, depending on experience.
Benefits: 20% employee discount, paid time off, 401K, referral bonus, and opportunities for career advancement.
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