Customer Experience Ambassador

2 weeks ago


Kendall, New York, United States Crosby's Full time

We are looking for a Customer Experience Ambassador to join our team in Kendall, NY. As a Customer Experience Ambassador, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for customers.

Job Responsibilities:

  • Greet and assist customers in a friendly and helpful manner.
  • Operate cash registers and handle transactions accurately.
  • Stock and replenish shelves, coolers, and displays with merchandise.
  • Maintain cleanliness and organization of the store, including sweeping, mopping, and dusting.
  • Monitor and maintain inventory levels, notifying management when stock is low.
  • Follow store policies and procedures regarding sales, refunds, and exchanges.
  • Keep track of expiration dates on perishable items and remove expired products from shelves.
  • Provide product information and recommendations to customers as needed.
  • Follow safety protocols and guidelines to ensure a safe working environment.

Requirements:

  • Ability to sit, stand, bend, stoop, and reach for extended periods of time.
  • Proficient in basic math to handle cash transactions, shift reports and vendor check-ins.
  • Visual acuity to check identification.
  • Be able to read and understand instructions for operating lottery, point of sale systems and other equipment.
  • Be able to lift up to 50 pounds.
  • Be able to tolerate exposure to gasoline fumes and cleaning products.
  • Be able to enter and work in a cooler with a temperature of 34 degrees up to 60 minutes at a time.

Estimated Salary: $13-$16 per hour, depending on experience.
Benefits: 20% employee discount, paid time off, 401K, referral bonus, and opportunities for career advancement.



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