Customer Support Representative

3 weeks ago


Kendall Park, New Jersey, United States FastSigns Full time

About FASTSIGNS

FASTSIGNS is a rapidly growing company that specializes in visual communications. We are dedicated to providing our customers with high-quality signage solutions that help them succeed in their respective industries.

Job Summary

We are currently seeking a highly motivated and customer-focused Customer Support Representative to join our team. As a key member of our sales team, you will be responsible for interacting with current and prospective customers, responding to inquiries, and building long-lasting relationships.

Responsibilities

  • Initial Contact: Be the first point of contact for customers and prospects via phone, email, or in-person meetings.
  • Estimate Preparation: Prepare estimates and work orders for customers, ensuring timely delivery of finished products.
  • Relationship Building: Develop strong relationships with customers by turning prospects into long-term clients.

Requirements

  • Experience: 2-3 years of retail or counter sales experience preferred.
  • Education: High school diploma or equivalent required.
  • Skills: Excellent communication, listening, and organization skills. Ability to sit for long periods and view computer screens for extended periods.

Compensation and Benefits

We offer competitive pay ranging from $15.00 to $18.00 per hour, as well as a comprehensive benefits package including paid vacation and holidays, performance bonuses, and ongoing training opportunities. If you're looking for a challenging and rewarding career opportunity, we encourage you to apply.



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