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Sales Operations Specialist
2 months ago
Join a dedicated team that has been delivering high-quality Expanded Polystyrene, polyethylene, polyurethane, and copolymer plastic foams to clients across various regions since 1966.
What We Provide
- Competitive pay at $17.00 per hour
- Day shift from 8:00 AM to 5:00 PM
- Opportunities for overtime
- Comprehensive health benefits, including telehealth services
- Structured training programs
- Pathways for career advancement
- Incentives for employee referrals
- Associate's Degree in Business; OR
- A minimum of 5 years of relevant experience
- Proficient in reading and interpreting mechanical schematics
- Familiarity with ERP systems
- Excellent communication, mathematical, and organizational skills
- Strong ethical standards, strategic thinking, leadership, decision-making, and financial management abilities
- People-oriented with a focus on results
- Proven experience with business performance metrics
- Competent in using computers for data entry and retrieval
- Oversee and coordinate sales initiatives
- Act as a liaison between the Sales Department and Engineering, Manufacturing, and Procurement teams
- Manage multiple tasks in an organized manner while fostering professional relationships with clients and colleagues
- Provide sales support to customers, including project requests, formal quotations, and order entries
- Maintain accurate and current records of all customer interactions
- Monitor ongoing projects within the Tech Center
- Communicate project updates effectively with Sales Management, Account Managers, and clients
- Assist the sales team in driving cost reduction and continuous improvement efforts for clients
- Schedule and track the progress of new orders from initiation to final approval
- Potentially identify and develop new client accounts through follow-ups and management of select accounts
- Support the consolidation of information for major bid proposals
- Manage customer feedback requests as necessary
- Obtain pricing and quotes for specific projects and required tools
- Provide pricing information to support Manufacturer Representatives as needed
- Prepare correspondence, presentations, and monthly reports
- Arrange travel and other logistics, purchase office supplies, and manage petty cash
- Coordinate customer inquiries and visits
- Manage a select group of low-volume accounts through phone and in-person interactions
- Perform additional tasks as assigned