Cashier Assistant

5 days ago


Ann Arbor, Michigan, United States Kroger - Milan Full time
Job Description

We are seeking a highly skilled and customer-focused Cashier Assistant to join our team at Kroger - Milan. As a Cashier Assistant, you will play a vital role in providing excellent customer service and ensuring seamless transactions.

About the Role

The successful candidate will be responsible for:

  • Creating a welcoming environment for customers by anticipating their needs and responding promptly to inquiries.
  • Gaining and maintaining knowledge of products sold within the department to effectively respond to customer questions and make suggestions.
  • Processing customer transactions quickly, accurately, and efficiently using the Point of Sale (POS) system.
  • Handling various tenders such as cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons, and checkout procedures according to company policy.
  • Understanding and adhering to guidelines on restricted sale items and collaborating with Front-end associates to encourage teamwork.
Key Qualifications

To succeed in this role, you should possess:

  • Excellent communication and interpersonal skills to build rapport with customers and colleagues.
  • A strong understanding of retail operations and POS systems.
  • Ability to work in a fast-paced environment and multitask with accuracy and efficiency.
Benefits

As a valued member of our team, you can expect:

  • A competitive salary range of $25,000 - $35,000 per year based on experience.
  • A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.


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