Cashier

3 months ago


Ann Arbor, United States Kroger.com - Milan Part time $15
Responsibilities:
  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important and appreciated by answeringquestions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Responsible for being visible and actively greeting, engaging and assisting customers.
  • Process customer transactions through the check lane quickly, accurately, and efficiently. Understand the Point.
  • of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline.
  • SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
  • Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
  • Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, Fireworks, Videos, etc.)
  • Collaborate with Front-end associates to encourage teamwork.
  • Report pricing discrepancies to the Scan Coordinator.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures identifying unsafe conditions and notifying store
  • management.
  • Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store
  • manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
  • Adhere to all local, state, and federal laws and company guidelines.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Behaviors/Skills:
Some of the behaviors needed to successfully perform this position are:

Leadership Behaviors:
  • Puts the Customer First - Anticipates customer needs, champions the customer, acts with customers in mind, exceeds customers’ expectations, and gains customers’ trust and respect.
  • Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, and actively listens.
  • Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, and involves others to accomplish individual and team goals.

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