Patient Access Coordinator
1 day ago
Job Summary: We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at University Hospital in Newark, NJ.
Key Responsibilities:
- Interview patients in a professional and courteous manner to obtain accurate demographic information.
- Efficiently and timely complete patient arrivals and registration functions, including Inpatient, Outpatient, Emergency Department, and Pre-Registration.
- Electronically enter patient information into the University Hospital computer system and obtain signatures on required documentation.
- Confirm required insurance precertification, authorization, and documentation for billing and medical record processing.
- Ensure compliance with insurance, state, and regulatory guidelines.
- Provide excellent customer service to ensure patient satisfaction.
Qualifications:
- High School Diploma or equivalent required.
- Three (3) years of clerical experience in a physicians' office, hospital, or insurance company required.
- Knowledge of medical terminology preferred.
- Understanding of Managed Care, Medicaid, and Charity Care guidelines and regulations preferred.
- Must be detail-oriented and possess excellent customer service skills, as well as oral and written communication skills.
- Knowledge of computers and data entry experience required.
What We Offer:
- A competitive salary and comprehensive benefits package.
- Affirmative Action/Equal Opportunity Employer, M/F/D/V.
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