Patient Access Coordinator

1 day ago


Newark, New Jersey, United States University Hospital, Newark NJ Full time

Job Summary: We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at University Hospital in Newark, NJ.

Key Responsibilities:

  • Interview patients in a professional and courteous manner to obtain accurate demographic information.
  • Efficiently and timely complete patient arrivals and registration functions, including Inpatient, Outpatient, Emergency Department, and Pre-Registration.
  • Electronically enter patient information into the University Hospital computer system and obtain signatures on required documentation.
  • Confirm required insurance precertification, authorization, and documentation for billing and medical record processing.
  • Ensure compliance with insurance, state, and regulatory guidelines.
  • Provide excellent customer service to ensure patient satisfaction.

Qualifications:

  • High School Diploma or equivalent required.
  • Three (3) years of clerical experience in a physicians' office, hospital, or insurance company required.
  • Knowledge of medical terminology preferred.
  • Understanding of Managed Care, Medicaid, and Charity Care guidelines and regulations preferred.
  • Must be detail-oriented and possess excellent customer service skills, as well as oral and written communication skills.
  • Knowledge of computers and data entry experience required.

What We Offer:

  • A competitive salary and comprehensive benefits package.
  • Affirmative Action/Equal Opportunity Employer, M/F/D/V.


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