Healthcare Access Coordinator

2 weeks ago


Newark, New Jersey, United States University Hospital, Newark NJ Full time

Key Responsibilities:


The primary objective of the Healthcare Access Coordinator role is to engage with all patients in a respectful and professional manner.

This position entails the efficient and timely management of patient arrivals and registration processes. Responsibilities include, but are not limited to, Inpatient, Outpatient, Emergency Department, and Pre-Registration activities. Accurately inputs patient demographic data into the hospital's electronic system and secures necessary signatures on all relevant documentation. Verifies that required insurance precertifications, authorizations, and documentation are in place for billing and medical record purposes. Ensures adherence to insurance, state, and regulatory standards. Informs patients about hospital policies regarding care. Delivers exceptional customer service to guarantee patient satisfaction. Executes all tasks in alignment with hospital policies and procedures.

Qualifications:
A High School Diploma or equivalent is mandatory. A minimum of three (3) years of administrative experience in a medical office, hospital, or insurance setting is required. (Experience in collections is beneficial). Familiarity with medical terminology is preferred. A solid understanding of Managed Care, Medicaid, and Charity Care guidelines and regulations is advantageous. Attention to detail is essential, along with outstanding customer service abilities and both verbal and written communication skills. Proficiency in computer usage and data entry experience is required.

University Hospital provides a competitive salary and a comprehensive benefits package. Affirmative Action/Equal Opportunity Employer, M/F/D/V. For further details, please visit the hospital's website.

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