Customer Service Representative

3 weeks ago


Bethesda, Maryland, United States J & J Worldwide Services Full time

We are seeking a highly skilled Customer Service Representative to join our team at J & J Worldwide Services.

The successful candidate will be responsible for receiving, recording, and distributing work orders to service crews in response to customer requests.

Key responsibilities include answering incoming calls, recording relevant information, sending timely notifications to management, and assisting with scheduling special projects.

A minimum of one year experience in a dispatch or similar customer service center position is required. Strong written and oral communication skills, as well as decision making and analytical skills, are essential.

This role requires the ability to sit for extended periods and lift 25 lbs. Additionally, candidates must be able to pass a local background check and obtain NAC/LAC clearance after hire.

Salary: $40,000 - $60,000 per year.



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