Current jobs related to Intermediate Systems Support Specialist - Austin, Texas - Texas Department of Family and Protective Services

  • IT Support Specialist

    4 weeks ago

    Austin, Texas, United States Apex Systems Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Apex Systems. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems and infrastructure are running smoothly and efficiently.Key...

  • Travel Nurse RN Intermediate Care Position

    4 weeks ago

    Austin, Texas, United States Healthcare Support Full time

    Job Title: Intermediate Care Travel Nurse RNHealthcare Support is seeking a skilled travel nurse RN for an Intermediate Care position in Austin, Texas.Job Requirements:Specialty: Intermediate CareDiscipline: RNShift: 12 hours, daysEmployment Type: TravelAs a travel nurse RN with Healthcare Support, you will have the opportunity to work with top healthcare...

  • System Support Specialist

    2 weeks ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Title: System Support SpecialistJoin our team as a System Support Specialist and play a critical role in the implementation of the Texas Child-Centered Care System. As a key member of our team, you will be responsible for providing technical support and guidance to our staff and stakeholders.Job Summary:The System Support Specialist will work closely...

  • Materials Logistics Specialist

    7 days ago

    Austin, Texas, United States Ichor Systems Full time

    Job DescriptionAt Ichor Systems, we are seeking a highly skilled Materials Logistics Specialist to join our team. The successful candidate will be responsible for coordinating the movement of materials to, from, and within the company to ensure schedules are met. This role requires excellent time management, organizational, and problem-solving skills, as...

  • Administrative Support Specialist

    3 days ago

    Austin, Texas, United States Techlink Systems Full time

    Job DescriptionJob Title: Administrative Assistant IILocation: ONSITEContract Duration: ContractWork Hours: 8AM - 5PMDescription:This position is NonExempt. Hours over 40 will be paid at Time and a Half. Requires proficiency in two to three vendor software programs. Provides support to one or two department managers and their staffs. Duties may include: word...

  • System Support Specialist

    2 weeks ago

    Austin, Texas, United States CapMetro Full time

    Job Title: System Support SpecialistCapMetro is seeking a highly skilled System Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and training to our employees on Edge Device hardware and software.Responsibilities:Diagnose and resolve user problems related to Edge Device...

  • Systems Support Specialist III

    2 weeks ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Title: Systems Support Specialist IIIThe Texas Department of Aging & Disability Services is seeking a highly skilled Systems Support Specialist III to join our team. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting services to our agency's hardware, software, telephony, and network...

  • CANS System Support Specialist

    2 weeks ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Title: CANS System Support SpecialistJoin our team as a CANS System Support Specialist and play a critical role in the implementation of the Texas Child-Centered Care System. As a key member of our team, you will be responsible for providing technical support and training to Child Protective Services (CPS) staff on the use of the Child and Adolescent...

  • Systems Support Specialist III

    2 days ago

    Austin, Texas, United States Health & Human Services Comm Full time

    Job Description:The Systems Support Specialist III role at Health & Human Services Comm involves providing technical support for software installations, troubleshooting complex hardware, software, and network performance problems. This position requires strong communication skills to interact with customers, both internally and externally, to provide...

  • Systems Support Specialist II

    2 days ago

    Austin, Texas, United States The Texas Division of Emergency Management Full time

    Job Title: Systems Support Specialist IIAt The Texas Division of Emergency Management, we are seeking a highly skilled Systems Support Specialist II to join our team. This role will serve as a Land Mobile Radio (LMR) Administrator and primary technical liaison for LMR and platform providers.Key Responsibilities:Administer and maintain mobile devices within...

  • Systems Support Specialist III

    1 month ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Description:The Systems Support Specialist III is a critical role within the Texas Department of Aging & Disability Services, responsible for providing technical support and troubleshooting services to agency staff and external customers. This position requires a high level of technical expertise, excellent communication skills, and the ability to work...

  • IT Support Specialist

    2 weeks ago

    Austin, Texas, United States eStaff LLC Full time

    Job OverviewWe are seeking a highly skilled IT Technician Level 2 to join our team at eStaff LLC. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our clients, troubleshooting and resolving complex IT issues, and collaborating with our team to deliver top-notch service.ResponsibilitiesBuild...

  • CANS System Support Specialist

    2 weeks ago

    Austin, Texas, United States Dept of Family & Protectve Svc Full time

    Job Title: CANS System Support Specialist Job Summary: We are seeking a highly skilled CANS System Support Specialist to join our team at the Department of Family and Protective Services. The successful candidate will provide consultative services and technical assistance to program staff, government agencies, community organizations, or the general...

  • CANS System Support Specialist

    2 weeks ago

    Austin, Texas, United States Dept of Family & Protectve Svc Full time

    Job Title: CANS System Support Specialist Job Summary: We are seeking a highly skilled CANS System Support Specialist to join our team at the Dept of Family & Protective Svc. The successful candidate will be responsible for providing technical assistance and consultative services to program staff, government agencies, community organizations, and the...

  • CANS System Support Specialist

    3 weeks ago

    Austin, Texas, United States Dept of Family & Protectve Svc Full time

    Job DescriptionAs a CANS System Support Specialist with the Department of Family and Protective Services, you will play a critical role in supporting the implementation of the Texas Child-Centered Care System. This position requires a strong understanding of child welfare policies and procedures, as well as excellent communication and interpersonal...

  • CANS System Support Specialist

    4 weeks ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary:This position plays a critical role in supporting the implementation of the Texas Child-Centered Care System. The CANS System Support Specialist will provide consultative services and technical assistance to program staff, government agencies, community organizations, and the general public.Key Responsibilities:Conduct CANS assessment interviews...

  • CANS District System Support Specialist

    4 weeks ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Description:CANS District System Support SpecialistThis role is responsible for managing the daily operations and activities of the CANS District System Support Specialist team. The successful candidate will have a strong background in business administration and management, with experience in leading teams and developing policies and procedures.Key...

  • CANS System Support Specialist

    3 weeks ago

    Austin, Texas, United States Dept of Family & Protectve Svc Full time

    Job Description:This position may be housed in any Region 7b location. The CANS System Support Specialist performs complex consultative services and technical assistance work. The role involves planning, developing, and implementing an agency program, providing consultative services and technical assistance to program staff, government agencies, community...

  • Financial Systems Support Specialist

    2 months ago

    Austin, Texas, United States EMPLOYEES RETIREMENT SYSTEM Full time

    Position Overview The Employees Retirement System is seeking a dedicated Financial Systems Support Specialist to join our Finance Division. This role involves performing intricate accounting, technical, and functional tasks to enhance the automated financial systems. Key Responsibilities: Provide end-user assistance for various financial systems,...

  • Operational Systems and Support Specialist

    2 weeks ago

    Austin, Texas, United States Campus Life & Style Full time

    Overview:Campus Life & Styles is committed to delivering an exceptional resident experience and a best-in-class workplace environment. Our mission is to create value through building a world-class team of passionate individuals, a commitment to a positive company culture, and delivering groundbreaking style and design.We strive to create opportunities for...

Intermediate Systems Support Specialist

2 months ago

Austin, Texas, United States Texas Department of Family and Protective Services Full time
Position Overview
As an Intermediate Systems Support Specialist, you will engage in foundational systems administration tasks. Your role will involve assisting in the maintenance, configuration, and dependable operation of various systems. You will be responsible for installing and upgrading both hardware components and system software, all while working under close supervision with limited independence.

Job Responsibilities
  • Client Assistance (65%)
    Provide support to agency personnel within a designated area, addressing hardware, software, network, and mobile device issues. Deliver Tier 1 customer support for your assigned region and meticulously document all activities and resolutions.
  • Asset Oversight (15%)
    Ensure accurate tracking of agency technology assets and complete all necessary inventory documentation.
  • Project Coordination and Assistance (10%)
    Support the planning and execution of IT initiatives related to equipment, devices, networks, and relocations.
  • Additional Duties (10%)
    Handle service requests, troubleshoot technical problems, test new hardware and software, and update inventory spreadsheets using Excel, along with other assigned tasks.

Essential Qualifications

Preferred Certifications:
CompTIA A+ certification


Knowledge, Skills, and Abilities:
  • Understanding of systems administration, including hardware and software configuration and troubleshooting.
  • Proficiency in operating systems and applications, as well as basic internet security management.
  • Ability to apply logical reasoning to evaluate alternative solutions and approaches to technical challenges.
  • Capacity to identify, analyze, and resolve intricate technical issues, and to learn and utilize network management and system administration tools.
  • Effective communication skills for conveying technical information to both technical and non-technical audiences.
  • Strong organizational skills to prioritize and manage multiple tasks efficiently.

Join our team at the Texas Department of Family and Protective Services, where you will contribute to the effective operation of our technological systems and support our mission to serve the community.