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Pharmacy Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.
Key Responsibilities- Customer Service: Engage with customers, respond to their needs, and provide solutions to their queries in a timely and professional manner.
- Pharmacy Operations: Assist pharmacists in processing prescriptions, handling cash transactions, and maintaining accurate records.
- Store Maintenance: Ensure the store is clean, organized, and well-maintained, including restocking shelves, handling inventory, and performing other tasks as assigned.
- Team Collaboration: Work collaboratively with other team members to achieve store goals, provide support, and maintain a positive work environment.
- Education: High school diploma or equivalent required.
- Experience: Previous retail or customer service experience preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
- PTCB Certification: Possession of or willingness to obtain PTCB certification.
- Computer Skills: Basic computer skills and knowledge of store systems.
- Inventory Control: Familiarity with inventory control procedures and practices.
As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and supportive environment, develop your skills and knowledge, and contribute to the success of our team. We offer competitive compensation, opportunities for advancement, and a comprehensive benefits package.