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Pharmacy Customer Service Representative

2 months ago


Lakewood, Washington, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their needs, and provide solutions to their queries in a timely and professional manner.
  • Pharmacy Operations: Assist pharmacists in processing prescriptions, handling cash transactions, and maintaining accurate records.
  • Store Maintenance: Ensure the store is clean, organized, and well-maintained, including restocking shelves, handling inventory, and performing other tasks as assigned.
  • Team Collaboration: Work collaboratively with other team members to achieve store goals, provide support, and maintain a positive work environment.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous retail or customer service experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
Preferred Qualifications
  • PTCB Certification: Possession of or willingness to obtain PTCB certification.
  • Computer Skills: Basic computer skills and knowledge of store systems.
  • Inventory Control: Familiarity with inventory control procedures and practices.
What We Offer

As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and supportive environment, develop your skills and knowledge, and contribute to the success of our team. We offer competitive compensation, opportunities for advancement, and a comprehensive benefits package.